Website Terms and Conditions


By accessing this Website, you agree that you will not use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy the pages of the Website or the content contained herein, without the prior written consent from an authorised COTR representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website). You may not use the Website to distribute material which is defamatory, offensive, and unlawful or contains hate speech.

You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express written consent of an authorised COTR representative.


The website is provided "as is", without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law. The use of this Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information herein.

While COTR takes reasonable measures to ensure that the contents of this Website are accurate and complete, we make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of this Website or as to the accuracy, completeness or reliability of any information on this Website. We reserve the right to make changes, corrections and/or improvements to the information and to the products and programs described in such information, at any time without notice.

In addition to the disclaimers contained elsewhere in these Terms and Conditions, we also make no warranty or representation, whether express or implied, that the Website Content is free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm or jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. COTR does not accept any responsibility for any errors or omissions on this Website. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of COTR, its employees, agents or authorised representatives.


Trademarks, Intellectual Property Rights and CopyrightThe user may not use any of COTRs' trademarks in any way without our express prior written permission, and only in ways contractually agreed to.

The trademarks and any other programme, initiative or product name that COTR may present on the website from time to time may not be used in connection with any product or service that is not there, nor in any manner that is likely to cause confusion, or in any way that may disparage or discredit the organisation.

Other logos and names used on the website may also be the trademarks of COTR or their respective owners. No permission is given by us in respect of the use of any such trademarks, names or logos and such use may constitute an infringement of the holder's rights.

The user acknowledge that all copyright, trademarks and other intellectual property rights in the website and all photographs, designs, images, text, software, data, audio, video, files and other material in the website or material generated by or transmitted from the website are owned by COTR or our licensors.

Should the user wish to use any COTR Material other than in accordance with COTR terms, permission needs to be granted by the organisation. A requests may be sent to This email address is being protected from spambots. You need JavaScript enabled to view it.

Refund/Cancellation PolicyThe payee (donor) understands that their authority and payment may be cancelled at any time. A monthly debit order instated can be cancelled by the donor, and the donor understands that he/she are not entitled to refunds of amounts while the authority was enforced.In case of debit order cancellations may only take effect a month later. Therefore, the no cancellation can take place while the transaction has already been authorized or are in the thirty-day process.

Country Domicile (if the website is governed by the SA laws)As stipulated by South African Law COTR follows the South African Data Protection Act. We protect our all data and the right of donors’ privacy in terms of common law, section 14 of the Constitution of South Africa 1996.

We are mindful and sensitive that our donors provide their information for one reason (the purpose of giving) and that their information may not be used for any other purpose. COTR follows the eight principles as prescribed by the POPIA for the lawful processing and use of personal information. All data are personal and obtained in a lawful and fair manner.

Privacy Policy (how secure will a person’s details be when submitting a form).Information such as name, address, telephone number, and e-mail address or date of birth you provide is collected in connection with specific activities which may include donations, campaigns, feedback, surveys, e-mail bulletins and petitions.

COTR collects web usage data like numbers and frequency of visitors, pages accessed and files downloaded. This helps us determine how much our visitors use parts of the site, how many people visit on a regular basis and the usefulness of our pages. This information doesn't tell us anything about who you are or where you live - it simply allows us to monitor the effectiveness of our website.

As stipulated above information can only be used for the specified purpose it was originally obtained for.

The POPI Act limits the further processing of personal information. If the processing takes place for purposes beyond the original scope that was agreed to by the data subject, the processing is prohibited.

The person who processes the information must ensure the quality of the information by taking reasonable steps to ensure that the information is complete, not misleading, up to date and accurate.

The person processing the personal information should have a degree of openness. The data subject and the Information Regulator must be notified that data is being processed.The person processing data must ensure that the proper security safeguards and measures to safeguard against loss, damage, destruction and unauthorised or unlawful access or processing of the information, has been put in place.

The data subject must be able to participate. The data subject must be able to access the personal information that a responsible party has on them and must be able to correct the information.

The person processing the data is accountable to ensure that the measures that give effect to these principles are complied with when processing personal information.